Privacy Statement

Last Updated: 24 March 2026

iHelp.ie and its curated local business network (collectively “the Network”) are committed to protecting your privacy and handling your data with transparency, care, and respect.

We operate as a Managed Listing & Publication Service. Content submitted to us is reviewed and published manually to ensure quality, accuracy, and relevance.

1. Data Controller

iHelp.ie is responsible for the processing of your personal data. For all privacy-related enquiries, please contact: contact@ihelp.ie.

2. Information We Collect

We only collect and process information that you voluntarily provide:

• Commercial Listing Data (Public): Business name, description, location, images, and social links intended for public display.
• Administrative Data (Private): Your name and email address used for communication and service management.

Payments & Financial Data:

• We do not operate an integrated payment system.
• Payments for services are arranged manually via bank transfer or Revolut, with details provided during direct communication.
• All transactions are completed independently by the client.
• We do not collect, process, or store your banking details, card information, or login credentials.
• To help us match payments to services, you may be asked to include a reference provided via email.

3. Legal Basis for Processing

We process your data under the following legal bases:

• Your consent when submitting information for publication
• The performance of a service agreement (e.g. creating and managing listings)
• To manage your subscription to our Newsletter and deliver community updates to your inbox.
• Compliance with legal obligations under Irish law

4. Purpose of Data Use

Your data is used strictly for:

• Publishing and maintaining your business listing
• Communicating updates, reminders, and service-related notices
• Fulfilling legal and accounting obligations

5. Public Listings

Information submitted for listings will be publicly accessible on our platform and may be indexed by search engines such as Google. Please ensure that any content you provide is suitable for public display.

6. Data Retention

• Listings: Stored for the duration of the active service
• Financial records: Retained for up to 6 years in line with Irish legal requirements
• Emails and communications: Stored for record-keeping and support purposes

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) if you believe your rights under data protection law have been infringed.

8. Third-Party Services

We use trusted third-party services to operate our platform:

• Hosting: Servers located within the EEA and, where applicable, the United States
• Advertising: Google AdSense, which may use cookies and tracking technologies to display relevant ads

Where data is transferred outside the EEA, appropriate safeguards are applied in accordance with GDPR requirements.

9. Security

We implement appropriate technical and organisational measures to protect your data. However, no online system is completely secure, and users should also take care when sharing information online.

10. Updates

This Privacy Statement may be updated from time to time to reflect legal or operational changes. The latest version will always be available on iHelp.